Privacy Policy
Welcome to Handikart.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase through www.handikart.co.in.
By accessing our website or purchasing from Handikart, you agree to the practices described in this policy.
1. Who We Are
Handikart Online Sales Private Limited
Address: 2L 2M, 2N 2S, 2nd Floor, DCM Building, 16 Barakhamba Road, Connaught Place, New Delhi, 110001, India.
We are an Indian ethnic wear and handcrafted fashion e-commerce brand, offering products including suits, sarees, winter wear, handmade apparel, accessories, and lifestyle items.
2. Information We Collect
We collect information when you:
- Visit our website
- Create an account
- Make a purchase
- Subscribe to emails or WhatsApp alerts
- Contact customer support
- Participate in surveys, contests, or offers
Personal Information may include:
- Full Name
- Phone Number
- Email ID
- Billing & Shipping Address
- Payment/transaction details (NOT stored by us; handled securely by trusted payment gateways)
Non-Personal Information may include:
- IP Address
- Device Type
- Browser Information
- Cookies & Analytical Data
- Website Usage Behavior
3. How We Use Your Information
Your information helps us enhance your online shopping experience. We may use your data to:
- Process your orders & payments
- Improve website performance & user experience
- Offer personalized recommendations
- Run promotions, loyalty programs & offers
- Send transactional and marketing emails/SMS
- Prevent fraud and ensure secure transactions
4. Cookies and Tracking Technologies
Our website uses Cookies, Pixels & Web Tracking tools (including Google Analytics & Meta Pixel) to:
- Improve browsing experience
- Offer personalized product recommendations
- Track website performance & marketing insights
- You can disable cookies in your browser settings; however, some website features may not work properly.
5. Sharing of Information
We do not sell or rent personal information.
We may share necessary details only with:
✔️ Courier & logistics partners
✔️ Payment gateways
✔️ Marketing automation platforms
✔️ Analytics & advertising tools
✔️ Legal authorities (only when required)
6. Data Security
We use SSL encryption, secure gateways, and restricted access systems to protect your data. While we follow industry-standard practices, no system is 100% hack-proof.
7. Data Retention
We retain personal information only as long as:
- Needed to fulfill your orders
- Legally required under Indian e-commerce laws
- Necessary for customer support, accounting, fraud prevention, and compliance
8. User Rights
As a customer, you may request to:
- Access your stored data
- Update incorrect information
- Opt out of promotional communication
- Delete your account (subject to policy & legal compliance)
To request changes, contact: info@handikart.co.in
9. Third-Party Links
Our website may contain links to external websites. Once you leave our platform, their privacy policy applies — not ours.
10. Children's Privacy
Handikart does not knowingly collect data from anyone under 13 years of age. If such data is discovered, it will be deleted immediately.
11. International Data Transfer
Your data may be processed outside India when working with secure global service providers. By using our services, you consent to such transfers under applicable data laws.
12. Policy Updates
We may update this Privacy Policy occasionally. Any revisions will be posted here with an updated modification date.
13. Contact Us
For questions, complaints, or data requests:
📧 Email: info@handikart.co.in
📱 Phone/WhatsApp: +91 9910824252
🌐 Website: www.handikart.co.in